Where to find assistance for iPhone?

If you do a search on the Internet looking for “technical assistance for iPhone“, 'll find thousands of shops offering repair services / Repair, sale of layers, Chargers, various accessories, some crap, all this wanting to win your hard earned money on your wonderful iPhone. My tip is that you always take great care in choosing the company that will provide the technical assistance service for your device. Be your iPhone, iPad, iPod, iSonho any-, research well before choosing the place you leave your device.

It is known that many people do not act very responsibly with the quality, with the character and even common sense. Pay a little more and leave your device in place of confidence is always a great tip that I give, before the long hair that price low cost.

Below clarify some doubts about the technical assistance of Apple devices in Brazil and, for me, the most important, which companies Apple itself indicates Brazil as being reliable. If itself indicates, who am I to suspect!

Guaranteed for iPhone in Brazil

According to Code of Consumer Protection, law 8.078, all products that fall under the category “Durable Goods” (and the iPhone is in this category) have a minimum period of ninety days, counted from the date of purchase, so that the consumer can complain to the manufacturer about any defect or vice in the operation of the same. This period of ninety days is guaranteed by law, but many manufacturers extend this limit as a benefit to its consumers.

As can be seen in guarantee contract Apple hardware to Brazil, Where the iPhone is contemplated, a Apple extends this warranty period for up to a year after the purchase of the device.

Summarizing, if you detect any manufacturing defects on your iPhone, you can activate the service from Apple within a year after your purchase. For full details of this warranty, visit contract on the site of Apple.

Say: For warranty details for iPod, iPhone, accessories and parts, visit the link: http://www.apple.com/br/legal/warranty/

Find the Apple technical support closer to you

Companies that more technical assistance trust are exactly those given by Apple itself. There are several companies that provide this type of service for Apple products, but not all are “official”.

From what I know, in Brazil there is no Apple store dedicated solely to the service of technical support for its products. What exists is a list of companies approved to provide this type of service to consumers. These companies are part of a select group of partners able to provide the services of the quality required by Apple.

On their website there is a page exclusively for Search these companies approved, called Apple Authorized Service Centers, you can check this link: https://locate.apple.com/br/pt/

Entering the page location of service:

1. Click the “Service“;
2. Informa o “Local” (address, city ​​or ZIP code) wherever verify a company next;
3. Select the product you want to get technical assistance (iPhone, iPad, Mac, iPod, Apple TV);
4. Click the button “Go“.

A map will be displayed with a list of companies approved by Apple closer to the location specified. Below is an example search I did for the site “Rio de Janeiro.

I hope this post will help you find technical support for iPhone and closer to you, mainly, a trusted Apple's own.